Welcome to www.thyrocarekovilpatti.com. This website is operated by G.S. Labs (a unit of G.S. Enterprises) as a franchisee of Thyrocare Technologies Limited. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please refrain from using our website or services.

1. Definitions

1.1 "Website" refers to www.thyrocarekovilpatti.com and all associated pages.

1.2 "Services" include diagnostic tests, home sample collection, reports, blog content, loyalty programs, referral programs, and other services offered through the website.

1.3 "User" refers to any individual accessing the website, registering an account, or using the services provided.

1.4 "G.S. Labs Loyalty Coins" are the reward points earned by users for specific activities as outlined in this policy.

2. User Accounts

2.1 Account Creation To use certain features (e.g., booking services, earning loyalty coins, or interacting with blog content), users must create an account by providing accurate and up-to-date information.

2.2 Account Security Users are responsible for maintaining the confidentiality of their account credentials. Any activity conducted under a user’s account will be deemed their responsibility. Notify us immediately if you suspect unauthorized access to your account.

2.3 Eligibility Users must be 18 years or older to create an account. By registering, you confirm that the information provided is accurate and that you are legally eligible to use our services.

3. Services Provided

3.1 Diagnostic Testing and Reports The website facilitates booking diagnostic tests and delivering reports. All diagnostic services are fulfilled by Thyrocare Technologies Limited, a reputed diagnostics company.

3.2 Home Sample Collection We offer free home sample collection for users within Kovilpatti and its surrounding villages. Scheduling is subject to availability and operational hours.

3.3 Blogs and Health Tips Our website provides general health tips and educational blogs solely managed by G.S. Labs. These blogs are for informational purposes only and should not replace professional medical advice.

3.4 Loyalty and Referral Programs

• G.S. Labs Loyalty Coins can be earned for specific actions, such as:

  • Account sign-up: 25 coins.

  • Booking diagnostic services: 10 coins per booking.

  • Referral Program: 25 coins per successful referral.

• Coins can be redeemed at a rate of 100 coins = ₹50 and applied to future bookings.

• Coins are valid for 12 months from the date of earning and are non-transferable and non-exchangeable for cash.

4. User Conduct

4.1 Prohibited Activities Users are prohibited from:

• Using the website for any illegal or unauthorized purposes.

• Attempting to gain unauthorized access to the website or its systems.

• Engaging in fraudulent activities, including abuse of loyalty or referral programs.

• Posting harmful, defamatory, or offensive content in blogs or comments.

4.2 Content Submission If you post comments or interact with blog content, you must ensure:

• Content is relevant, respectful, and non-offensive.

• Intellectual property rights are respected.

• Content does not violate applicable laws.

5. Intellectual Property

5.1 Ownership All website content, including text, images, graphics, software, and logos, is the property of G.S. Labs or its licensors, unless otherwise specified.

5.2 Trademark Notice The Thyrocare name and logo are the registered trademarks of Thyrocare Technologies Limited. Unauthorized use, reproduction, or modification of these trademarks is strictly prohibited. Use of these trademarks on the website is authorized only for services provided by G.S. Labs.

5.3 User License Users are granted a limited, non-transferable license to access and use the website for personal and non-commercial purposes.

6. Payments and Refunds

6.1 Payment Policy

• All payments for diagnostic services must be completed at the time of booking.

• Accepted payment methods include credit/debit cards, UPI, and other secure online payment options.

6.2 Refund Policy

• Refunds will only be provided for cancellations made before the sample collection. Post-sample collection, no refunds will be issued.

• Refund requests must be raised via the customer support contact details provided below.

7. Disclaimers

7.1 No Medical Advice The content on the website, including blogs and health tips, is for informational purposes only. Always consult a qualified healthcare professional for medical advice or concerns.

7.2 Accuracy of Reports While Thyrocare Technologies Limited strives to provide accurate and reliable reports, G.S. Labs is not liable for any discrepancies or errors.

7.3 Third-Party Services The website may contain links to third-party services. We do not endorse or take responsibility for these external sites.

8. Limitation of Liability

To the extent permitted by law, G.S. Labs and its affiliates shall not be held liable for:

• Any direct, indirect, incidental, or consequential damages arising from the use of the website or services.

• Loss of data or unauthorized access to your account.

• Any health issues resulting from diagnostic tests.

9. Termination of Services

We reserve the right to terminate or suspend user accounts if:

• Terms of Service are violated.

• Fraudulent or harmful activities are detected.

• Users abuse the loyalty or referral programs.

Upon termination, all earned loyalty coins will be forfeited.

10. Amendments to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting. Users are encouraged to review the terms periodically.

11. Contact Us

For queries or concerns regarding these Terms of Service, please contact us:

G.S. Labs (a unit of G.S. Enterprises)
📧 Email: info@thyrocarekovilpatti.com 
📞 Phone:+91-6383279695
🌐 Website: www.thyrocarekovilpatti.com