Welcome to www.thyrocarekovilpatti.com, operated by G.S. Labs (a unit of G.S. Enterprises). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

1.1 Personal Information We may collect the following personal information when you interact with our website or services:

• Name

• Email address

• Phone number

• Address (for home sample collection)

• Payment details (for service bookings)

• Login credentials (username and password)

• Referral information (if applicable)

1.2 Non-Personal Information We may also collect non-personal information automatically when you use our website, such as:

• Browser type and version

• IP address

• Device information (e.g., operating system, device model)

• Website usage data (e.g., pages visited, time spent on the site, referral sources)

1.3 Loyalty and Referral Program Information If you participate in our G.S. Labs Loyalty Program or referral program, we may collect:

• Activity details (e.g., coins earned through sign-up, bookings, or referrals)

• Referral links or codes used

• Redeemed loyalty coins and related transactions

2. How We Use Your Information

2.1 To Provide Services We use your personal information to:

• Process bookings and provide diagnostic services

• Deliver test reports and updates

• Facilitate home sample collection

• Manage your loyalty coin earnings and redemptions

• Process referral rewards

2.2 To Improve User Experience We use non-personal information to:

• Analyze website usage trends and improve functionality

• Personalize content and offers based on user preferences

2.3 Marketing and Communication With your consent, we may use your information to:

• Send promotional offers, newsletters, and updates

• Notify you about new services, features, or blogs

• Inform you about loyalty or referral program updates

2.4 Compliance and Legal Obligations We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for the website to function properly.

• Performance Cookies: To track website usage and improve functionality.

• Marketing Cookies: To display personalized advertisements.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact certain website functionalities.

4. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

4.1 With Thyrocare Technologies Limited

• Personal data related to diagnostic services may be shared with Thyrocare Technologies Limited to process bookings and generate reports.

4.2 Service Providers

• We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, courier services).

4.3 Legal Requirements

• We may disclose your information if required by law, court order, or to protect our rights and interests.

4.4 Advertising and Blog Content

• Please note that Thyrocare Technologies Limited does not endorse any advertisements or blog posts published on our website. These are solely managed by G.S. Labs.

5. Data Storage and Security

5.1 Storage Your personal information is securely stored on our servers and protected using industry-standard security measures, including encryption, firewalls, and secure access controls.

5.2 Retention We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5.3 Security Measures We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure. However, no online data transmission can be guaranteed to be completely secure.

6. Loyalty and Referral Program Data

6.1 Earning and Redemption

• Your loyalty and referral program data (e.g., coins earned, redeemed, and referred users) is securely stored and accessible only through your account.

• Misuse of the loyalty program (e.g., creating fake referrals) may result in the suspension of your account and forfeiture of coins.

6.2 Data Usage

• Data collected through the loyalty and referral programs is used solely to manage rewards and improve customer engagement.

7. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your data, subject to legal and contractual obligations.

• Opt-Out: Opt-out of receiving marketing communications or participating in loyalty programs.

To exercise your rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us for prompt deletion.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page. Users are encouraged to review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

G.S. Labs (a unit of G.S. Enterprises)
📧 Email: info@thyrocarekovilpatti.com
📞 Phone: +91-6383279695
🌐 Website: www.thyrocarekovilpatti.com

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Trademark Notice

The Thyrocare name and logo are owned by and registered trademarks of Thyrocare Technologies Limited. Unauthorized use of these trademarks is strictly prohibited. Their use on this website is solely authorized for services provided by the franchise managed by G.S. Labs (a unit of G.S. Enterprises).